CRL FW396L Dual-Vent Van Window
Market price:$999.99 save $120.04
- 12% less
- Shipping info
We deliver to the United States and Canada
- Payment methods
- Return Policy
We accept returns
Product Warranty Details
The CRL Model Number FW398L is a Dual-Vent Window for the ProMaster Van.
CRL (CR Laurence) has stuck to its roots regarding the installation method of the window. Clamp Ring installation, developed in the 1970s, utilizes a factory urethane-bonded aluminum frame as the main structural frame of the window.
To seal your FW398L Dual-Vent Window, an EPDM rubber seal is pre-applied to the aluminum frame. Once the window is installed, this seal will be compressed against the outer wall of the van, creating a weather-tight seal.
The Dual-Vent, which opens, also features a rubber seal. That way, when the vent is cranked shut, the vent glass compresses on the seal to keep moisture and air out. Since the vent glass utilizes less pressure than the main seal, there can be slight water entry when using a high-pressure hose. (For example, when washing your van, we recommend simply utilizing a shower set to avoid entry). Also, under extreme wind conditions, slight air noise can occur. The vent can generally open around 45 degrees to allow airflow.
Regarding the FW398L Dual-Vent screen, the fiberglass mesh is attached to a powder-coated aluminum frame and easily clips into the vent opening, allowing for easy attachment and removal of the screen for cleaning and maintenance of the window.
The two main components that make the magic happen for the Vent glass to tilt out are the gearbox and the torsion bar, also known as the torque bar.
The GearBox is fixed to the center cavity between the two bottom vent glasses. The gearbox is attached to the crossbar above the vent by a single rivet, and a Philips head bolt and nut combination secure the bottom of the gearbox. The gearbox has a metal spine to which a T-Handle is attached, and this is the handle you will turn to open and close your vent.
The torsion bar is a hollowed cylindrical bar that has a notch to slip into the gearbox on one end and slips into a fixed pivot bracket on the other. Two welded arms extend from the bar and have small wheels on the ends; these wheels incorporate into channel brackets attached to the vent glass. As the gearbox is turned, the bar spins and the arms extend outward or retract back into the window while the wheels glide up and down the channel to control the vent glass. To ensure the vent glass works smoothly and does not flop around, a heavy-duty spring is interconnected to the torque bar providing some pressure for a smooth, effortless function.
The Clamp Ring or Trim ring of the window is attached to the main frame of the FW398L window from the interior side. When the hole is cut in the wall, the window's main frame extends to the interior (about 1") from the outside. The clamp ring caps over the main structure are attached by #8 x 3/4" black pan-head screws. The basic idea is your van's sheet metal wall is sandwiched between the rubber seal and aluminum frame on the outside and the clamp ring on the inside.
- Billable Weight150 lbs
- Dimensions (L x W x H)68 x 5 x 34 in
- BrandCR Laurence
- Fitment TypeVehicle Specific
Urethane Van Window Installation
Clamp Ring Van Window Installation
Shipping prices are calculated based on weight, dimensions, and location. Add the windows you want to the cart, enter your zip code, and choose your state for the shipping rate. Note the more you purchase, the better the shipping costs, even if we ship from separate locations. Note: We are unable to ship windows to PO Boxes. Max Rate Shipping Applies to Continental USA Only!
We accept the following payment methods:
To replace this text with your store's actual info on payment methods, go to "Catalog -> Product tabs" and edit the Payment methods page.
Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can't offer you a refund or exchange. Note that any item shipped via "free" shipping will be refunded minus VWD's outgoing shipping costs; the Return Shipping is the buyer's responsibility. Feel free to contact us before ordering to minimize returns. Some windows can cost as much as $300 to ship, so a return could cost much more than anyone would like. In this case, no one is happy except for the shipping companies.
Your item must be unused and in the same condition you received it to be eligible for a return. It must also be in the original packaging. (This applies for all Return Types Warranty, Defect, and Standard Return)
Several goods are exempt from being returned—customized or Special orders.
Additional non-returnable items:
Cut Trim Molding
Opened Primer, Urethane, and Cleaners
Please do not send your purchase back to the manufacturer.
Products will generally have posted Warranties, if no warranty is posted Warranty = 30-Days
CRL Products 30-Day Warranty
AM Auto Products 6-Month Warranty
VWD Products 1-Year Warranty ( Clearance Items / Blems may carry a 30-90 Day Warranty and will be noted on the Products Page)
Warranty Posted on individual product pages overrides general warranty periods.
Replacement Part Warranties
CRL Replacement Parts = No Warranty Sold-As-Is
AM Auto Replacement Parts = 30-Days
VWD Replacement Parts = 30-Days
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations or that any errors in the Service will be corrected. We can help facilitate Warranty on your behalf with Manufacture on a case-by-case basis and are not liable for any decision the aforementioned Manufacture has made. We do not warranty 3rd party vendor products, including but not limited to AMA (AM Auto), CRL (CR Laurence), IGC, or any other 3rd Party Brand. We only Warranty and handle the Warranty on factory direct VWD (Van Windows Direct) Product Lines unless otherwise specified. We take no responsibility for 3rd party brands' quality, fit, or finish; the manufacturer will decide on these warranties, and we offer zero compensation of any form for 3rd Party Brands. By purchasing from our company, you agree to these terms.
Warranties are provided solely by the manufacturer of that product. All products carry a Manufacture 30-day Limited Warranty unless otherwise specified.
It shall be the sole responsibility of the user(buyer) to determine the suitability of the product or material for each intended use, and the user shall assume all risks and liability in connection with the service, or inability to use, the product or material.
To the exclusion of all other remedies, the Manufacturer warrants and agrees to replace the defective part, window in its entirety, or at its sole option, to refund the purchase price product, which is proven upon inspection, to be defective in material or workmanship. No salesperson, agent, employee, or representative can enlarge or change the Warranty terms. In no event shall Van Windows Direct (Accessory Center Inc.) or Manufactures be responsible for any special, indirect, consequential, or incidental damages or loss, including, without limitation, loss of profits or revenues, labor or time expense, economic losses, and loss of use, whether statutory or based on theories of contract or tort. There are no other agreements, understandings, representations, or warranties, express or implied (including any regarding merchantability or fitness for a particular purpose) not specified herein. All items are sold as-is. Warranty begins the day the product is received and ends the allotted period in which the specific item is warranted if a replacement part, materials, or replacement window is shipped. The Warranty does not start over. It is based on the original delivery date.
Email Video / Photos of the product's suspected warranty issue. VWD Brand Product warranties will be handled in-house, AMA and CRL and other 3rd Party Brands warranties will be forwarded to said Manufacture. No product is guaranteed a warranty consideration. Each Warranty is at the sole discretion of the individual Manufacturer. We have no control over what is accepted and denied for Warranty. We will not offer any coverage to brands other than our VWD brand. Claim for Warranty must be started within the Warranty period. There are zero exceptions in this regard. The Warranty begins the day the item(s) are delivered. Regardless of when the product is opened or used. Any defective product pulled from the box after the warranty period is not covered.
* If Warranty is accepted. We will facilitate shipping the replacement part/product and picking up the defective item.
*If the Warranty is not accepted. We can submit for VWD review with the possibility of the window/product/part being accepted as an exchange where VWD may offer the replacement item(Applicable Charges Apply) with Free shipping compensation. In contrast, the item to be returned will be the buyer's responsibility to have returned to our facility.
Warranty Average Handling Time:
( All estimated times are based on in-stock replacement parts/products)
VWD: 1-2 Days
AMA: 1-5 Days
CRL: 2-4 Weeks